Innovative Medicine Support

How Can We Help?
We're eager to assist you any way possible - take a look at the sections below for further help.

General Support

Please feel free to contact us via the contact page or email us directly at Before you do so, please see the additional support links below.


For telephone support, please call our toll-free number and speak to one of our informed customer service representatives (9am - 5pm EST, M-F).

Hours of Operation

Our general business hours are 9 AM - 5 PM Eastern Time, Monday through Friday. We will generally respond to all online inquiries within 24 hours if submitted during a week day.

Immediate Online Support - Chat With Us

If you look in the right bottom corner of you browser, you should see a blue tab that will either say "IM Live Help Online!" or "IM Live Help Offline" - if you see the first, you're in luck. Simply click on the tab and start a live chat with any question or comment you have, and one of our representatives will assist you as best as they can, right there on the spot. If we happen to be offline, you can always open the tab and leave us a message and we'll get back as soon as possible.

Sales Policy

The products and services promoted on this site are available for purchase by licensed professional health care professionals. Read More

 Account Policy

Innovative Medicine allows health care professionals access to certain medical products and educational tools. Read More

Privacy Policy

Innovative Medicine is committed to the privacy of our practitioners. Read More

Opening an Innovative Medicine Professional Account

Opening an Innovative Medicine Professional Account opens the door to a world of possibilities and resources. Download catalogs and information, gain access to free literature and catalogs, and have your own dedicated back-end account with ordering access, registration access, and a number of other tools. Provide your patients with the most cutting-edge and advanced care that yields extraordinary results - become an Innovative Medicine Practitioner.

Authorization for this section

The Following Section of this Website is Intended for Licensed Health Care Professionals

I certify that I am a licensed health care professional
I am NOT a licensed health care professional

I understand that all information contained in this website is provided solely for educational and informational purposes for use and evaluation by health care professionals. This information is not intended for review by consumers, and in no way should be viewed by non-licensed health care professionals. This site is designed primarily for use by qualified physicians and other medical professionals. In no way should it be considered as offering of medical advice.

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