How Can We Help?
We're eager to assist you any way possible - take a look at the sections below for further help
General Support
Please feel free to contact us via the contact page or email us directly at info@innovativemedicine.com. Before you do so, please see the additional support links below.
1-800-605-1798
For telephone support, please call our toll-free number and speak to one of our informed customer service representatives (9am - 5pm EST, M-F).
Hours of Operation
Our general business hours are 9 AM - 5 PM Eastern Time, Monday through Friday. We will generally respond to all online inquiries within 24 hours if submitted during a week day.
Immediate Online Support - Chat With Us
If you look in the right bottom corner of you browser, you should see a blue tab that will either say "IM Live Help Online!" or "IM Live Help Offline" - if you see the first, you're in luck. Simply click on the tab and start a live chat with any question or comment you have, and one of our representatives will assist you as best as they can, right there on the spot. If we happen to be offline, you can always open the tab and leave us a message and we'll get back as soon as possible.
Sales Policy
The products and services promoted on this site are available for purchase by licensed professional health care professionals. Read More
Account Policy
Innovative Medicine allows health care professionals access to certain medical products and educational tools. Read More
Privacy Policy
Innovative Medicine is committed to the privacy of our practitioners. Read More
Opening an Innovative Medicine Professional Account
Opening an Innovative Medicine Professional Account opens the door to a world of possibilities and resources. Download catalogs and information, gain access to free literature and catalogs, and have your own dedicated back-end account with ordering access, registration access, and a number of other tools. Provide your patients with the most cutting-edge and advanced care that yields extraordinary results - become an Innovative Medicine Practitioner.
