The products Innovative Medicine distributes may only be purchased through licensed health care professionals. Please read below for further information.
Sales to Healthcare Professionals
To place orders with Innovative Medicine you must have an authorized professional account.
Innovative Medicine is the sole distributor of Soluna medicines and training courses, Bioresonance Analysis of Health products and training, ACMOS Method products and training, and numerous other medical products within the United States. All products, tools, and training courses require an Innovative Medicine Professional Account in order to purchase.
The Soluna medications are registered with the FDA and regulated under FDA Compliance Policy Guide 400. They are subject to well-defined regulatory processes that more closely resemble those that apply to pharmaceutical medications than to dietary supplements. In compliance with these regulations, Soluna medicines may only be purchased and distributed by licensed healthcare practitioners.
Hours of Operation
If you would like product and pricing information, the Innovative Medicine Team is available to assist you
Monday through Friday from 9:00 a.m. to 5:00 p.m. Eastern time, at 1-800-605-1798, extension 702.
You must be an Innovative Medicine Professional Account Holder (state medical license required – see our account policy) for pricing information and to place orders.
U.S. and International Sales
Innovative Medicine accepts orders from billing addresses within the United States only for the Soluna medicines. No shipments of Soluna medicines can be made to shipping addresses outside of the continental United States, Alaska, Hawaii, or Canada.
We do accept international orders of our medical training programs to qualified medical professionals.
Please view our shipping policy or contact an Innovative Medicine Representative at 1-800-605-1798 extension 702 for more information.
Online Sales and Promotion
Innovative Medicine enforces an advertising and sales policy that does not allow sales of the FDA regulated Soluna medicines or any other Innovative Medicine product for distribution directly to the public without consulting a physician. Professional accounts are not authorized to sell Innovative Medicine products on auction sites, such as eBay, or on Partner sites, such as Amazon.com. Innovative Medicine reserves the right to refuse or cancel your order if we suspect you are purchasing for unauthorized resale. All websites selling Innovative Medicine products such as Soluna medicines must be password protected and may not display prices to public. Passwords may only be provided to patients and not directly to the public. Any party found in violation will have their account suspended and will not be able to purchase products from Innovative Medicine.
In keeping with our quality commitment, our return policy requires that the customer notify Innovative Medicine and request a return good authorization within 30 days of receipt of the product (* except for ACMOS Method products). Upon approval, returns must be shipped to our facility and examined in order for a refund to be initiated. Shipping must be covered by the account holder, or arranged through an Innovative Medicine Customer Representative. No shipping costs will be refunded. No returns from patients or anyone other than the purchasing account will be accepted.
Please call 1-800-605-1798 ext 701 for return authorization.
* Due to their unique and artisan production, all ACMOS Method products sales are final and may not be returned.
All Innovative Medicine electronic download purchases and eLearning programs are non-refundable.
Seminar and Training Return Policy
You may cancel your registration for any Innovative Medicine training seminar and conferences up to 10 business days before the seminar. Your registration fee will be refunded less a cancellation fee of 10%. All material received from Innovative Medicine pertaining to the training seminar or conference must be returned in excellent condition for a refund to be issued. Any damaged material will be deducted from your refund (up to 50% of total registration fee).
If you need to cancel less than 10 business days prior to the seminar you may (1) send a substitute from your office or center or (2) transfer your registration fee within 12 months to another seminar or conference of your choice. Please note that if you don’t cancel and don’t attend, you are still responsible for payment.
* Substitutions may be made at any time. Upon cancellation, registrant may not re-register at a different rate or price than initially purchased at.
Additional Support / Questions
Innovative Medicine, LLC
Innovative Medicine Support (email)
(800) 605-1798 ext 702